The Shipping Policy

Processing Time
We process and dispatch orders within [1-3 business days] of purchase confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times
We offer the following shipping options:

  • Standard Shipping: Estimated delivery in [5-7 business days]
  • Express Shipping: Estimated delivery in [2-3 business days]
  • International Shipping: Estimated delivery in [7-14 business days]

Delivery times may vary depending on your location and external factors such as carrier delays or customs clearance.

Shipping Costs
Shipping fees are calculated at checkout based on your selected shipping method and location. 

Order Tracking
After your order is shipped, you will receive a tracking number via email. Use this number to monitor your package’s progress through our [Tracking Page] or the shipping carrier’s website.

Shipping Restrictions
We currently ship to most countries worldwide, with some exceptions. If we cannot deliver to your address, you will be notified during checkout.

Lost or Delayed Shipments
If your package is delayed or lost, please contact our customer support team at contact@lelakipower.com with your order details. We will investigate the issue and work to resolve it promptly.

Damaged Packages
If your order arrives damaged, take photos of the package and items and contact us immediately. We will arrange a replacement or refund based on the situation.

Contact Us
For any shipping-related queries, please reach out to us:

  • Email: contact@lelakipower.com
  • Phone: 011-26717116
  • Live Chat: Available during business hours.

We are committed to ensuring a smooth delivery experience for every customer!

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